Callinbox company on the market since June 2014. Established company originated the largest contact center in Russia in 2012 according to RBC - LLC "City Call". Work at different positions - sales, sales management, working in the project management department and design department provided a strong start and a high quality of work in their own endeavor. Distinctive features of our contact center is that: We can not only talk, but to listen! Thinking about how to achieve the results the customer needs, and not only as a work out their part of the job. There is such a problem in the market (in any field), you call with your unique issue, and you begin to talk, interrupting - that we take the base and begin to chime will do so much for such a little money. Any base there, call quickly, I finished. We think that talking! We do not clearly prescribed scripts every breath client. We give the operator the basic steps of conversation and information on the project, in which he must deal. Thereafter, certification rent. As a result, live communication with the customer quality is higher as compared to the "robot scripts." (Of course, there are situations when the text is strictly regulated, such as a telephone survey for Social Research). We are honest. There are works with which to cope better our colleagues (eg organization of incoming calls in the "City Call"). There are projects that just will not go - we will warn about it. Therefore honestly admit - our mission (to date, and with a small letter) to earn money. But since repeated payments the most coveted and earn more for the customer.